Patient Information

Book a Blood Test (Adults and Children's)

Blood Tests

The Adult Phlebotomy (Blood Tests) Department offers two types of services (see below for Paediatric information):

  • GP Referral Service
  • Out-Patient Clinic Referral Service

Please read the information below depending on the service you require.

button_adults      button_children

Opening Hours - (Adults)

  • GP Referral Service 8.30am to 2.30pm, Monday to Friday.
  • Out-Patient Clinic Referral Service 8am to 4.45pm.


Directions to Adult GP Blood Tests Area: On arrival at the main hospital entrance please use the Self Service Kiosk located opposite the shop and reception desk. Registering at the kiosk will notify the GP Blood Clinic of your arrival and will provide you with directions to your waiting area.


Please make an appointment if you wish to use the GP Phlebotomy service in Tallaght Hospital. This appointment service has also been rolled out in Peamount Hospital.

Click here to view User Guide

Click here to view Video

  • You must have a Tallaght Hospital request form signed by your GP to avail of this service. 
  • Confirm with your GP if you are required to fast for your blood test.
  • You may have sips of water during your fast.
  • Check with your GP if you should take your medication before your blood test.


Click on the button below to book your GP Blood Test Appointment.

button_adults

Directions to Adult Out Patient Blood Tests Area: Enter via the main entrance and take the second left. Out-patient phlebotomy is just down the corridor at the seating area.

Please take a blue ticket, then take a seat and wait for your number to be called.
At present this is a walk in service. As afternoons are quieter than mornings, they may be suitable for patients who are not required to fast for their blood tests.
Please make sure to bring all forms with you.

 

Blood Tests (Children)

To book your appointment online please click on the button below. Please note that the blood test must be booked in advance as there is no walk-in service available.

button_children

Opening Times - (Children)

  • 08.00-12.30 and 13.30-16.30 on Monday - Thursday
  • Friday 08.00-12.15

These times may vary slightly on the day due to patient/clinic demands. Blood tests must be booked on-line in advance.


Directions to Children's Blood Tests Area: The Children's Blood Test Room is located in the Children's Outpatient Department (OPD) on the ground floor of the hospital. Enter via the main entrance, take the first right (past the toilets) and right again into the Children's OPD main reception.

Please ensure that you bring all blood forms for your child with you to the hospital. Blood tests cannot be undertaken without the proper paper work to accompany the sample to the laboratory.

A more detailed information leaflet on the Blood Test Room and what to expect is availble for viewing and downloading in the childrens section "Just for Kids" then click on "Patient Advice" or click on link below.

Admission Process

Contact Information: 
Admissions & Scheduled Care Office - We are open Monday to Friday from 9am – 5pm
General Surgery/ENT/Gynaecology/Vascular/ Urology Enquiries 01 414 2800 / 01 414 2801
Orthopaedic enquires 01 414 2805 (9am-2pm)
Admissions Assessment Office – 01 414 3028/ 3030

How to find us:
To find the Admissions Assessment Office enter main reception, turn right at the lifts, take first left and the office is the first door on the left.

Referral Procedure for Elective Surgery: 
Patients who need to be placed on a waiting list for in-patient treatment are referred from the Out Patients Department and entered onto the hospital waiting list.

Admission Arrangements:
We have approximately 2,000 patients on our inpatient waiting lists for whom we expect to deliver the highest standards of care including appropriate and timely medical care.
Patients are admitted to Tallaght Hospital either by elective admission (pre-arranged) or emergency admission through our Emergency or Outpatients Departments.

Waiting Lists:
Please advise the Admissions Office immediately if you are unable to attend your scheduled admission or need to request to have it rescheduled. This enables the hospital to offer the bed assigned to you to another patient on our waiting list.
If you change any of your contact details i.e. address or phone number please contact the office as soon as possible to update your records and allow us to contact you in a timely manner.

Pre Assessment Clinic:
You may receive an appointment to attend a pre-assessment clinic within three months of your intended admission to the Hospital. This appointment takes approximately 30-45 minutes. For further information please read the attached leaflet.

Appointment Instructions: 
A letter will be sent to patients informing them of their provisional admission date and instructions to contact the admissions office.

It is important that you follow the instructions on this letter. If instructed, please contact the office, prior to travel, to ensure that there is a bed available and prevent a possible wasted journey, as your admission is contingent on availability of beds.  Once your bed is confirmed please report to the admissions assessment office. To find the Admissions Assessment Office enter main reception, turn right at the lifts, take first left and the office is the first door on the left.

If you are booked to come in as a Day of Surgery Admission (DOSA) you will have attended our pre-assessment clinic (see above).
On the morning of your admission you will report directly to the Admissions Assessment Office at your allocated time where you will be checked in to hospital and taken to the DOSA lounge. Here you will be admitted by the nurse, the doctor and reviewed by the anaesthetist prior to your surgery. You will have your surgery that day so it is important you have followed all instructions given to you at pre-assessment and by your doctor. For further information please read the attached leaflet.

On Day of Admission:
Being admitted to a Hospital may seem daunting and make you feel anxious, however, the staff at Tallaght Hospital are dedicated to your care and wellbeing please tell them if you are feeling anxious or having any questions.

What Do I Bring?
You will only need essential items, such as:

  • Sleepwear
  • Slippers
  • Toiletries
  • Any equipment used in your care (i.e., crutches, prosthetics, C-pap machine, hearing aids, eyeglasses, etc.)
  • Medication
  • You may want to bring some books / magazines to read during your stay
  • A notebook and pen to keep a record of any questions you may have, keep note of information you have been given or a record of any follow up appointments you need to attend
  • Private insurance or medical card details

Please Do Not Bring?

  • Large sums of money
  • Jewellery - If you are admitted without advance preparation, ask family members or friends to take your jewellery home.
  • Other valuables - For safety reasons, electronics, laptops, iPods and iPads should not be kept in your possession while in the hospital.

When Can My Family and Friends Visit Me?
Please put in link for visiting hours

Where should I go?
On your day of Admission please proceed to the Admissions Assessment Office where staff will confirm your patient details and register you to the Hospital system. To find the Admissions Assessment Office enter main reception, turn right at the lifts, take first left and the office is the first door on the left.

What happens when I need to go home?
You will be advised by your medical team when you are ready to go home. But to be prepared it is important to ensure you have arranged a lift home, you have all your belongings and that you have any prescriptions or letters of referral that you may require after discharge.

Where possible the Hospital try to have patients home by 11am in the morning, if you cannot get a lift home at this time you will be directed to the Hospital’s Transition Lounge, this is to enable other inpatients access to beds as soon as possible.
Please note the Hospital cannot provide a laundry service so please make suitable arrangements with family / friends

Useful Information: Please note the selection of leaflets below for further information prior to your admission. 

Discharge Process

What happens when I need to go home?
You will be advised by your medical team when you are ready to go home. But to be prepared it is important to ensure you have arranged a lift home, you have all your belongings and that you have any prescriptions or letters of referral that you may require after discharge.

Where possible the Hospital try to have patients home by 11am in the morning, if you cannot get a lift home at this time you will be directed to the Hospital’s Transition Lounge, this is to enable other inpatients access to beds as soon as possible.

Please note the Hospital cannot provide a laundry service so please make suitable arrangements with family / friends

What to Bring to Hospital

On Day of Admission:
Being admitted to a Hospital may seem daunting and make you feel anxious, however, the staff at Tallaght Hospital are dedicated to your care and wellbeing please tell them if you are feeling anxious or having any questions.

What Do I Bring?
You will only need essential items, such as:

  • Sleepwear
  • Slippers
  • Toiletries
  • Any equipment used in your care (i.e., crutches, prosthetics, C-pap machine, hearing aids, eyeglasses, etc.)
  • Medication
  • You may want to bring some books / magazines to read during your stay
  • A notebook and pen to keep a record of any questions you may have, keep note of information you have been given or a record of any follow up appointments you need to attend
  • Private insurance or medical card details

Please Do Not Bring?

  • Large sums of money
  • Jewellery - If you are admitted without advance preparation, ask family members or friends to take your jewellery home.
  • Other valuables - For safety reasons, electronics, laptops, iPods and iPads should not be kept in your possession while in the hospital.

My Medicines

                                                          logo

The Zero Harm Patient Safety leaflet is part of a Tallaght Hospital Zero Harm patient safety initiative, focussed on reducing medicine-related harm through innovation and public information.  

Adverse drug events can lead to profound and devastating effects on patients and their carers, in addition to prolonged and more intensive hospital care. Tallaght Hospital is tackling this by focusing on a series of initiatives to help improve medication safety.This leaflet is part of that initiative, with the ‘My Medicines’ leaflet patients can document a list of their current medicines and supplements.

This is their record of their medicines. The record should be kept up-to-date and brought with them when attending Tallaght Hospital or any healthcare appointment. If they become ill, they or a member of their family can bring this record to hospital. Please encourage your patients to use this leaflet and share with any family members or carers of patients you think might benefit from its use.

My-Medicine-Zero-Harm-Leaflet.pdf (size 650.8 KB) 

My-Medicine-Zero-Harm-Patient-Leaflet-Extra-Page.pdf (size 35.9 KB)

Infection Control

How You Can Help?
Preventing healthcare infections is a challenge for hospitals today.The Infection Prevention and Control Team (IPCT) play a key role in attaining this goal. If patients, visitors and staff adhere to correct infection prevention and control practices, then we can minimise or prevent the risk of transmission of infection to our patients, our visitors and our staff.

  • Use alcohol hand gel/wash your hands
    Alcohol hand gel is provided at the entrance to the hospital and is located on all wards and in clinical and outpatient areas of the hospital. Please use the alcohol hand gel before entering and and leaving the hospital. The gel should also be used before and after contact with the patient whom you are visiting. Hand hygiene must be attended to after coughing, sneezing, blowing nose and disposing of tissues.

However it is important for patients, visitors and staff to wash their hands with soap and water if they are soiled after visiting the toilet and if staff advise to do so.  If you have, or have had a health care associated infection in the past such as MRSA, please inform your admitting nurse or doctor.

  • Is it ok to ask ?
    We encourage patients to ask nurses, doctors and all health care workers if they have cleaned their hands before attending them, if they have not seen them do so.
  • Do not clutter up your bedspace
    Patients should co-operate with the hospital cleaners when they want to clean around the bed-space, and keep belongings to a minimum.  Please only bring essential items into the hospital and keep them in the lockers provided. There is no storage facility for patients own food.  It is recommended not to bring perishables into the ward area
  • Wearing shoes / slippers
    Wear slippers when walking around the wards. This keeps your feet clean so that bacteria cannot be transferred from your feet to the bed.
  • Inform ward staff
    If you see any dirt,dust,clutter or untidiness either around your bed or in the toilets or bathrooms inform the ward staff . Tell staff immediately if your dressing becomes loose or a wound or intravenous drip site becomes sore or painful.
  • Adhere to local Policies on visiting
    Keep visitors to a minimum – close friends and family only .Young children and babies should be discouraged from visiting where possible and only in circumstances when it is in the best interest of the patient or child to visit. Please adhere to the correct visiting times
  • Do not sit on beds
    Visitors should not sit on patients beds, chairs are provided for visitors.
  • Isolation
    Patients with transmissible infections may be cared for in single rooms .The reasons for this should be explained to the patient by their doctor.
  • Toiletries
    Patients should use their own toiletries and not borrow or lend to others. Patients may use their own disposable hand hygiene wipes.
  • Let us know
    Patients are encouraged to report any problems or concerns relating to hospital issues. The clinical nurse manager (CNM) should then contact the infection prevention and control team if the patients concerns relates to Infection Control.
  • Visiting Patients
    Visitors should visit the person they have come to see and not other patients. This will reduce the risk of transferring potentially harmful infections from person to person. If visitors feel unwell or have an infection they should not visit until they are feeling better.  They should be free of any symptoms (e.g. vomiting and diarrhoea) for 48 hours before they visit a patient. Visitors should not bring children with them who are ill, especially if they have recent history (within 48 hours) of diarrhoea and or vomiting, this is extremely important as vomiting and diarrhoea can pose a significant problem to patients.
  • Reduce the risk of infection
    Patients and visitors must not touch patient’s wounds, bandages and dressings or medical equipment of any kind.

Please click here for further information on Infection Prevention & Control. 

Patient Charges

Paying Your Hospital Bill

There are a number of ways to pay your Patient Invoice.  

1) Pay Online - click this link to pay hospital bill
    To use online payments you will need:-
    a) Patients Hospital Number which is shown on the invoice
    b) Patients Date of Birth
    c) Credit/Debit Card details  

2) Credit / Debit Cards on the 24 Hour Phone Line Telephone Number: 1890 917 001  
 
3) Credit / Debit Card Payments are accepted on (01) 414 3697 between 10am and 12:30pm Monday to Friday

4) Cheque made payable to Tallaght Hospital – Please put the patients hospital number and invoice number on the back of the cheque

5) Postal / Money Order made payable to Tallaght Hospital. Please put the patients hospital number and invoice number on the back of the postal / money order

6) At the Patient Accounts Cash Office which is open Monday to Friday from 9am to 1pm. You can also email AccountsReceivableBilling@amnch.ie  if you have any questions about your hospital bill. 

Hospital Charges     

Emergency Department: €100
Day Care Charges:*€80 Statutory Charge €407 Private Day Care Charge
Inpatient Charges: Public Patient: *€80 Statutory Charge in-patient per day
Private Patients: Multi Occupancy Room: €813 per day
Single Occupancy Room: €1,000 per day

Charges for multi occupancy and single occupancy accommodation are recoverable from the following insurance schemes:

1.        VHI – please check what your plan covers you for. 
2.        Laya Healthcare
3.        Aviva Health Insurance Ireland
4.        ESB Staff Medical Provident Fund
5.        Garda Medical Aid
6.        GloHealth
7.        Prison Officers Medical Aid

ALL INSURANCE FORMS MUST BE COMPLETED ON ADMISSION

Non-EU Resident Visitors:
Patients €1,545 per day, Semi Private Patients €1,545 and Private Patients €1,545 Statutory Charge of €80 also applies to the above per night up to a maximum of ten nights.

Road Traffic Accidents Cases:

The Health (Amendment) Act 1986 requires the hospital to levy the following charges upon a person who has been the victim of a Road Traffic Accident (RTA).
Adult Emergency Department (ED): €100 Statutory Charge plus €314 RTA ED charge
Children's ED: €100 Statutory Charge plus €239 RTA ED charge
Inpatient: €1,545 per day plus *€80 statutory charge
Physio: €146 per RTA Physio attendance

(Single occupancy and Multi occupancy charges also apply where applicable).
*(Maximum statutory charges payable in a rolling twelve month period is €800)

Statutory Charge Exemptions:

  1. Public Medical Card holders (on proof of current card).
  2. Members of the defence forces and their dependants (letter proof required).
  3. Persons receiving services in respect of prescribed infectious diseases.
  4. Temporary visitors to Ireland from another EU Country on presentation of an EHIC Card are entitled to hospital services as a public patient without charge.
  5. GP referral letters  exempt you from The Accident & Emergency Charge of €100.00 only

Hospital Facilities

The Hospital provides a number of facilities for patients and visitors. For further information on these services, please read below.

An ATM machine is located in the atrium beside the shop.


Bed and Breakfast
A list of B&Bs and hotels in the area is available at the main reception desk in the front hall. You can also find accommodation in the area by visiting www.visitdublin.com.


Canteens and Coffee Shops
Relatives and visitors are welcome to use any of our canteen/coffee shop facilities. The hospital canteen is called the Phoenix and provides a variety of hot meals.

A shop located in the main entrance hall of the Hospital serves take-away teas and coffees, sandwiches and wraps, and confectionary. Opening hours are from 7.30am – 9.00pm.

The 'Oasis' coffee shop is located in the reception area of the main entrance hall. It is staffed by volunteers - is open from 9.30am - 4.00pm daily, and is located in the main entrance hall of the Hospital.

In the National Children’s Hospital, tea and coffee-making facilities are available.


Comments, compliments and complaints
Please visit the Patient Advocacy section of the website.


Volunteer Library for Patients
A mobile library offering books on loan, free-of-charge, to patients passes through each ward three times a week. This service is provided by volunteers in the Hospital.


Mass Times/Pastoral Care
The Hospital offers patients the services of the Pastoral Care Team. The members of the ecumenical Pastoral Care Team are chaplains from four main Christian traditions. We also liaise with leaders of Jewish, Islamic, Buddhist, Hindu and other faiths. Each chaplain serves as a member of the healing team working with all those who care for patients.

The Hospital Chapel is located on the ground floor. To request a chaplain, please ask the nurse on duty to make contact.

Mass Services and Liturgies in the Hospital Chapel

Sunday:

  • 8.15am: Celebration of Mass for Staff members
  • 9.30am: Celebration of Holy Communion - Church of Ireland, Methodist, Presbyterian and other Christian traditions
  • 10.30am: Celebration of Mass for patients and families, followed by the Sacrament of the Sick for those who wish

Monday to Friday

  • 1.30pm: Celebration of Mass. In addition, a variety of other Christian services are held as announced. Sacraments for the different traditions are available on request.

Roman Catholic Ministers of the Eucharist vist the wards:

  • Sunday: after 10.30am Mass
  • Wednesday: 10.30am (approx)
  • Friday: 10.30am (approx)

Muslim prayer on a Friday takes place in the Quiet Room between 1.30pm and 2.00pm.


Meals (for patients)
Breakfast, lunch, dinner and tea/coffee are served on the wards. A continental breakfast is served, while patients can select from a choice of four meals at lunch and five meals at dinner. Special dietary meals are also provided.

Please ask the ward staff if you are not sure what you are allowed to eat or drink.
To reduce the risk of patients contracting food-related illnesses, we ask you to check with staff in charge before bringing in food from outside.
Visitors are welcome to use any of our canteen or coffee shops.


Medicines
Any medicines that you need will be provided on the ward. If you bring any medicines with you from home, please hand them to staff. When in hospital, do not take any other medicines without the knowledge of your doctor, nurse or pharmacist. If you require medication when leaving the hospital, a prescription will be given to you before discharge.

We have pharmacists who will answer your questions and give you information about your medicines. Please ask us to explain if there is anything you don't understand.


Medical Certificates
Medical certificates, if required, should be obtained from a member of your Consultant’s team prior to discharge. Further medical certs for periods after your discharge should be obtained from your GP.


Medical Record
For information on your medical record or patient confidentiality, please click here.


Parking
You can park your car in the multi-story car park. This is run by a private company. There is a charge for the use of this car park. Updated charges to be posted shortly.

Car park charges:

  • 0 - 1 hour: €2.50
  • 1 - 2 hours: €5.00
  • 2 - 3 hours: €7.50
  • 3 - 4 hours: €10.00 (Maximum day rate up to 24hrs)
  • Flexible day pass/multiple entries & exits in one day €12.50
  • Entry pass x 6 times within a three month period: €25.00

As we do not have the space to offer free parking to patients who have to stay in the hospital for a long period of time, we suggest that, where possible, you arrange with someone to bring you to and collect you from the hospital.


Paying Your Bill
You can now pay your hospital bill online. Simply click on the Pay Online tab on the Hospital's home page. You can also pay your bill at the Patient Accounts Cash Office which is open Monday to Friday from 9am to 1pm.


Playroom
There is a supervised playroom available to patients in the National Children’s Hospital. It is open Monday to Friday from 10.00am – 1.00pm and from 2.00pm – 4.00pm.


Postal Service
Letters and parcels are delivered to the wards on a daily basis. Letters may be posted in the letter box in the main atrium of the Hospital. The large green postbox can be found on the right hand side of the front doors as you walk out of the Hospital. If you are restricted to your bed, the ward clerks will post your letters. 


Radio
All patients will be able to receive some radio stations via the handset that is by their bedside.


School
Children who are hospitalised can avail of the hospital school. Run by the Department of Education, it is open Monday to Friday from 9am to 2:30pm during term time. A qualified primary teacher teaches in the school. School books are provided.


Security
The Hospital is monitored by CCTV cameras both internally and externally, 24 hours a day.

Security Officers manage traffic control and routinely patrol all areas of the buildings and grounds.
All security incidents, including items lost or found, should be reported to the Security Office in the main entrance hall.


Shop
The shop is located in the main entrance hall. The shop is open seven days a week from 7.30am to 9pm including bank holidays. This shop is not run by the Hospital. It is managed by a private company.

paper trolley service is provided to the wards each morning and a sweet trolley service is provided in the afternoons.


Shopping Centre
Your visitors may like to know that the Square Shopping Centre is just a few minutes walk from the Hospital. The centre has many of the big shopping chains. For more information about the shops in the centre you can contact the centre on (01) 452 5944. There is also a petrol station and cinema located near the Centre.


Telephones
The Hospital's main telephone number is (01) 414 2000.

We also have a 'Direct Inward Dial' service. If you take the extension of your ward and place the prefix '414' before it, the incoming call will go through directly to your ward. A list of hospital phone numbers is available here.

As mobile phones can cause life support and diagnostic equipment to malfunction, we ask you not to use your mobile phones in areas where you see signs requesting that your phones be switched off.

Public payphones are located in the main reception area and on each floor for the use of patients and visitors. All these phones are coin/card operated.

Volunteers
We have a group of volunteers who help in the hospital. They are involved in running the coffee shop in the main entrance, providing the mobile library to patients and some also help in the playroom under the direction of the Play Therapist. For further information please click here

Department & Ward Telephone Numbers

Department Phone Numbers

Below is a list of useful telephone numbers, including Hospital Departments, out-patients clinics, wards and the National Children's Hospital.

  • Hospital Departments

Admissions - Elective

(01) 414 2800

Admissions - Emergency Bed Management

(01) 414 2803

Age-Related Healthcare Day Hospital

(01) 414 3225

AMU

(01) 414 2394/5

Cardiology Department Diagnostic (BMP, Hholters, EST)

(01) 414 3440

Cardiology Department Diagnostic (Echos, Ppacemaker checks)

(01) 414 3059

Cardiology Department Diagnostic (Coronary Cath Lab officeAngio)

(01) 414 3051

Cardiology Department Diagnostic (CRYPT Uunit)

(01) 414 3058

Colposcopy (and smear clinic)

(01) 414 4572/3351

Day Ward Reception

(01) 414 419885

Day Care Appointments

(01) 414 3866

Day Care Pre-assessment

(01) 414 3491/3490

Diabetes Day Centre

(01) 414 3223

Endocrinology Out Patients

(01) 414 4786

Endoscopy (10am – 12pm & 2pm – 4pm Monday to Friday)

(01) 414 4185

Education Facilities

(01) 414 2820

Freedom of Information

(01) 414 2333

Gynaecology Clinic Reception (manned only during clinic times Monday 9am-1pm & 2pm to 4pm, Wednesday 9am-1pm, Thursday 9am-1pm & 2pm-4pm)

(01) 414 2369/4054

Gynaecology Department (Gunther Von Bunau, Aoife O'Neill, Nadine Farah appointments and OPD queries)

(01) 414 4762

Gynaecology Department (Cliona Murphy & Aoife Mullally appointments & OPD queries)

(01) 414 2369

Haematology Service

(01) 414 2081

Human Resources Business Partners

(01) 414 4700/4186/3147/2046

Human Resources Recruitment - General (Non-Medical)

(01) 414 2202/3377

Human Resources Recruitment - Nursing

(01) 414 3496/5805/2048

Human Resources Business Services

(01) 414 5858/3903/3587/2075

Human Resources Medical Division

(01) 414 5863/3679/4774/3643/2336

Laboratory

(01) 414 4875/4703

Medical Administration

(01) 414

Medical Physics & Clinical Engineering

(01) 414 2513

Mental Health (Reception)

(01) 414 3300/3303

Nursing Administration

(01) 414 2154

Nutrition & Dietetics Out-Patient Appointments

(01) 414 2390

Nutrition & Dietetics Office

(01) 414 2484

National Children's Hospital

(01) 414 2000

Neurophysiology

(01) 414 3025

Occupational Health

(01) 414 2770

Oncology Day Unit

(01) 414 4255

Pastoral Care

(01) 414 2482

Patient Advocacy

(01) 414 4709

Pharmacy Administration

(01) 414 2562

Physiotherapy Out-Patient Appointments

(01) 414 2366/2750

Social Work

(01) 414 2462

Speech & Language Therapy

(01) 414 2776

Surgery

(01) 414 2085/2093

Technical Services

(01) 414 2900/2902

The Adelaide Health Foundation

(01) 414 2071

The Meath Foundation

(01) 414 5896

The National Children's Hospital Foundation

(01) 414 2375

X-Ray

(01) 414 3700/3778

  • Out-Patient Clinics and Appointments

Age-Related Healthcare

(01) 414 3241

Anti-Coagulation Clinic

(01) 414 2694

Breath Testing

(01) 414 4181

Cardiology

(01) 414 2086/2087/2088

Colposcopy

(01) 414 4752

Day Care Appointments

(01) 414 3866/3864

Day Care Pre-assessment

(01) 414 3490/3491

Dermatology

(01) 414 3849

Ear, Nose and Throat

(01) 414 2080/2083

Endocrinology Day Care

(01) 414 3223

Endoscopy

(01) 414 4185/4264

Gastroenterology

(01) 414 2091

Gynaecology

(01) 414 2369

Haematology Day Ward

(01) 414 4195

Medical Oncology

(01) 414 2456

Mental Health

(01) 414 3303

Nephrology(Dialysis)

(01) 414 2350/2440

Ophthalnology

(01) 414 2083

Pain Management

(01) 414 3104

Physiotherapy

(01) 414 2366

Radiation Oncology

(01) 414 2456/3381

Respiratory

(01) 414 2397

Rheumatology

(01) 414 3350

Stroke

(01) 414 3034

Surgical

(01) 414 2085/2093

Vascular Lab

(01) 414 4811

Warfarin

(01) 414 2694 or email: warfarinclinic@amnch.ie

  • Adult Wards

AMAU

(01) 414 3339/3247

ASAU

(01) 414 3655

Aspen Unit

(01) 414 2777

Burkitt Ward

(01) 414 4274

Cedar Ward

(01) 414 4598

Clinical Decision Unit

(01) 414 3562

Crampton Ward

(01) 414 4019

Dialysis

(01) 414 2350

Discharge Lounge

(01) 414 3605

Franks Ward

(01) 414 4090/4094

Gogarty Ward

(01) 414 4045/4049

Intensive Care Unit (ICU)

(01) 414 2745/2736/2735

Lane Ward

(01) 414 4124

Lynn Ward

(01) 414 5883/3444

Maguire Ward

(01) 414 5800/5801

Ormsby Ward

(01) 414 4075/4079

Osborne Ward

(01) 414 4000/4002

Rowan Unit

(01) 414 4804/3316

Ruttle Ward

(01) 414 4060/4064

Webb Ward

(01) 414 4106

William Stokes Unit

(01) 414 3200

  • The National Children's Hospital

Admissions

(01) 414 2005

Appointments

(01) 414 2409/2410

Cystic Fibrosis Department

(01) 414 2996

Day Ward

(01) 414 2295

Diabetes Nurse Specialist

(01) 414 2792

Dietitian

(01) 414 2379

Physiotherapy

(01) 414 4771

Social Worker

(01) 414 2462

Speech and Language Therapy

(01) 414 2280

X-Ray

(01) 414 3737

Children's Wards

 

Beech Ward

(01) 414 2159/2150/2160

High Dependency Unit (HDU)

(01) 414 4428/2293

Maple Ward

(01) 414 2162/2151

Oak Ward

(01) 414 2152/3847

 

A Statement of Information Practices at Tallaght Hospital

What we do with your information

Everyone working for Tallaght Hospital has a legal duty to keep information about you confidential.   This document explains why we ask for your personal information, how that information will be used and how you can see your information.   

Why is Information recorded about me

Your doctor and other health professionals caring for you keep records about the treatment you receive.  This may be written down (manual records) or kept on a computer (electronic records).  These records may include:

1.      Basic details about you, e.g. address and next of kin

2.      Contacts we have with you, e.g. appointments

3.      Notes and reports about your health and care, e.g. change in medication.

4.      Details and records about your treatment e.g. advice given to you.

5.      Results of investigations

6.      Relevant information from people who care for you and know you well, e.g. other clinicians and your GP.

What is the information used for? 

Your records are used to ensure that we provide you with the best possible care.  It is important that your health records are accurate and up-to-date as they will help make sure that any staff looking after you are able to provide you with the care that your require.  Your records will also aid us with any investigation should you have a problem or concern regarding your treatment.

We may also use your information to improve the services we provide to you through audits and monitoring, to pay the care provider for your treatment, aid health research and help to teach healthcare professionals.    

When other organisations are involved in your care we may need to share details about you to enable us to work together for your benefit. Information will only be shared with them if they have genuine need for it and where possible we will ask for your consent on this.

We may share information with organisations that contribute to your health and care. These will include your

  • GP surgery
  • Clinics that you are attending as a patient
  • Other organisations that may carry out diagnostic tests on your behalf at our request, e.g. other laboratories or radiology organisations.
  • Clinical networks, e.g. Cancer Care or other hospitals
  • Audit organisations e.g. Health Service Executive

Some of your personal information may be used for statistical reporting purposes.   Occasionally an independent audit (check) will take place to make sure your information is being recorded and stored accurately and securely.   On the rare occasions where it is essential to include personal identifiable information we will ask for your consent before this information is shared.   

Can I see my information? 

The Freedom of Information Act and the Data Protection Act allow you to find what information is held about you on computer and on certain manual records.  If you use our self service touch screens you will see some of the information that we hold about you.

In certain circumstances access to your records may be limited, e.g. if it is felt to be in your best interest or for the protection of others.

If you wish to see a copy of the records that we hold about you then we should write to the Freedom of Information Office, Tallaght Hospital, Dublin 24.  If you wish to make a complaint then you may write to our Patient Advocacy department at the Hospital.

How can I make a complaint about the way my information is managed?

If you wish to make a complaint you may do so by writing to the Patient Advocacy Department or e-mail to patient.advocacy@amnch.ie. We endeavour to acknowledge your complaint within 5 working days and complete the process within 30 working days.

Occasions when your information needs to be disclosed include:

1.      When the health and safety of others is at risk

2.      When the law requires us to pass information on under special circumstances.

3.      When we encounter infectious diseases which may be a public health concern, e.g. meningitis and measles (but not HIV/AIDS).

4.      When a formal court order has been issued.

We are required by law to report certain information to appropriate authorities. This is only provided after permission has been given by a qualified health professional. Anyone who receives information from the hospital has a legal duty to keep it confidential. Please advise a staff member involved in your care if there is information you do not wish us to share.  

Further information

If you would like to know more about how we use your information or for any reason you do not wish to have your information used in any of the ways described, please speak to the health professionals concerned with your care.

Further information on your Medical Healthcare Record can be found here. Guidance about data protection can be obtained from the Data Protection Commissioner website at www.dataprotection.ie