Volunteer Services

What We Do

Contact Name        Carol Roe, Volunteer Services Manager
Email VolunteerServices@amnch.ie

Our Volunteer Services Department has been running since the doors of the hospital opened in 1998. Originally our volunteers showed patients coming to the new hospital where to find their clinic or a ward to find their loved one.

As our hospital has grown so to, has the unique contribution our volunteers make to our patients healthcare journey. Each volunteer at Tallaght Hospital plays an indispensable role in enhancing the experience our patients, their carers and visitors have during their time with us, whether it is for a brief or extended period of time.

In addition to an array of support services, our volunteer programme particularly through the Volunteer Coffee Shop raise funds which are invested back into programmes within the hospital that benefit of patients. The primary benefactor of monies raised is our extensive arts programme, below are just some of the initiatives supported by our Volunteer programme. If you are interested in becoming involved in our Volunteer Programme please read the information below which includes application details

How to Apply?
If you are interested in volunteering at Tallaght Hospital please contact Carol Roe and she will be happy to answer any questions you may have. All volunteers need to complete a registration form and return it by email VolunteerServices@amnch.ie or by post to Carol Roe, Volunteer Services Manager, Tallaght Hospital, Tallaght, Dublin 24.

If you apply you must be prepared to attend volunteer training and orientation, depending on the volunteer role this can take up to two days

To be eligible as a volunteer you must:

  • Be enthusiastic and willing to help others
  • Aged 16-100 years old 
  • Be able to commit to regular volunteer shifts for a minimum of 12 months 
  • Pass Garda vetting 
  • Be able to provide two references (not relatives)

Once we receive your application we will organise an interview, Garda clearance, reference check and two days training and orientation. This is compulsory before you can join us as a volunteer, your schedule will be put together following consultation with you on your work preference, availability and current vacancies.

Coffee Shop Volunteers

Our coffee shop in the main atrium is always a hub of activity. It is a lot more than a place to buy a hot drink or sandwich, it is a space for people as they attend their appointments need to take in whatever news they have received, a meeting point for patients who are well enough to leave their ward and enjoy a visit from their families, it is also a popular space for staff who are taking a meal break. Our volunteers in the coffee shop engage with their customers providing on occasion some light relief or a listening ear. The service also provides a space for our volunteers who need extra support to participate in being active members of our local community.

The coffee shop is open from Monday to Friday 9:30am-4pm.

Library Service

Our library service is an invaluable service for patients who like to read and are with us for more than a few days. The library trolley visits the wards four times a week offering books and a chat with patients. As with all of our services (with the exception of the coffee show) it is a free service, the books which are donated are free to patients. The coffee shop also sells books for a nominal cost, monies raised go toward funding the support initiatives run by Volunteer Services.

Meet & Greet Volunteers

Tallaght Hospital is one of Ireland’s largest acute teaching hospitals and this is reflected in the number of outpatient appointments attended each year. Between a Monday and Friday over 260,000 patients attend the hospital for appointments in one of our clinics. The Reception Volunteers provided an invaluable service in helping patients find their way as they attend the hospital.

Volunteers assist patients as they interact with the Self Registration Out Patient Kiosks, helping patients check-in for their particular clinic appointment. The kiosks print out detailed directions on how to find the particular clinic but volunteers also assist in ensuring patients get to where they need to go within the hospital. The kiosks and assistance provided by the volunteers is invaluable in ensuring our busy outpatients clinics run efficiently.

Employee Volunteering

We are delighted to work with companies and their employees as they wish to work with the hospital in achieving what would be unrealisable tasks for us as an organisation.

Volunteers who have worked with us on programmes thoroughly enjoy the experience and the sense of achievement they receive from making a tangible difference in our patient and their families’ journey through our hospital.

If your company is looking for worthwhile opportunities for individual volunteers, team projects or corporate days of community service then please contact our Volunteer Manager Carol Roe. 
Recent projects undertaken by Corporates include:

  • The refurbishment by Shire, a global biopharmaceutical company of a small room in our paediatric outpatients which is now a multi-sensory space for children who are stressed by waiting in a busy waiting room 
  • Again a project by Shire and a deep clean of all the toys in our National Children’s Hospital
  • PM Group, a Tallaght-based project management and engineering company upgraded what had been a cluttered visitor room into a restful space to which relatives can retreat for much-needed time out from the bedside of a dying loved one
  • A one day makeover of a garden area in our Psychiatric unit by Salesforce which made an external space a more peaceful and attractive space

Pastoral Care

Our volunteers provide support through the volunteering of Eucharistic Ministers and Pastoral Visitors, we also provide training for Healthcare Chaplaincy.

If you are interested in volunteering with our Pastoral Care Team please contact the Director of Pastoral Care:
John Kelly via email: John.Kelly@amnch.ie or Tel: 01 414 2482

Daffodil Centre

Located in the main atrium this service is provided in partnership with the Irish Cancer Society. Trained volunteers provide information to patients, their families and members of the general public. The Centre is open Monday to Friday.

Student Volunteering

As a teaching hospital Tallaght Hospital is supportive of students finding out more about careers in healthcare. Volunteer Services work with local schools to help their transition year’s students learn about the different careers available in our hospital. Our volunteers support the programme by facilitating visits by students to different departments and for member of staff to meet and talk to the students about their jobs and their career path.

Play Therapists

Volunteer Services work with Children in Hospital Ireland who provide play volunteers who assist the resident play specialist in providing play for children while waiting for their outpatient appointments, or in the play room in the Children’s Hospital while they are inpatients.

Patient Engagement

Volunteers engage and co-ordinate social activity with patients in our Charlie O’Toole Day Hospital. Patients who attend the hospital for therapy and social interaction participate in arts & crafts, music, bingo, indoor gardening, play board games or sometimes just a chat.